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In accordance ... we are attaching ...
As to the Group Leader we are ...
This will enable you to reserve ... time.
It will enable the participants to plan ... visits about which we spoke ..
7. Complete as in the fax message and make similar sentences:
The arrival date is ... and the flight number ... 241.
We have also made ... return ... November.
Please send us ... invitation to support ... Embassy.
Please also send us the time-table showing ... topics of.
Please also send us the time-table showing ... external ...
You must know Mr. Lvov. He has been to ... with...
He speaks ... and he knows his business ...
He will be of ... If you have any queries ... contact us.
8. Make a plan of the fax using the following sentences in the appropriate sequence:
sequence — последовательность
The Customer proposes Mr. Lvov as Group Leader.
The Customer informs the Organiser of the arrival date.
The Organiser is requested to send an official invitation.
The Organiser is informed that the return airtickets have been booked.
The Customer asks the Organiser to send the time-table of the Programme
9. Write a similar fax, changing
• the names
• the dates
• and some other details
Unit twelve
Telephoning
Text
Two weeks before the group is to leave Moscow for London Pete telephones David. His secretary
answers the call.
Secretary:
International Management here, can I help you?
Pete:
Good afternoon. My name is Smirnov from Economtraining, Moscow, Russia. Could I speak to
Mr. Hill, please?
Secretary: Hold on, please. I'll just see if Mr. Hill is available ... I'm putting you through.
Pete:
Thank you
David:
Speaking
Pete:
David, good afternoon. I am sorry to disturb you but we have a problem I am afraid
David:
What kind of problem is it?
Pete:
Well, you see, one of the participants has fallen ill and he won't be able to join the group.
David: I'm certainly sorry to hear that. First I 'll have to make another reservation for a single room since
the number of participants isn't even now. Besides it will cause changes in the Programme Fee.
Pete: Can you reduce the fee by one thousand pounds automatically?
David: I'm afraid it can't be done. Some of the expenses are not directly connected with the number of
participants. For example hiring coaches for excursions, for airporthotel transfers and so on. I'll make
calculations and send you the appropriate Amendment to the Contract.
Pete: Good. If I find the amended fee quite reasonable I shall immediately instruct the bank to make the
transfer.
David: The reduction will be about nine hundred pounds and I hope you will pay for the Programme next
week, as the Contract says.
Pete: When you make calculations please remember it's a force majuere case. Neither we nor you are
responsible. We should split the expenses involved.
David: I agree with you and I'll take that into account. In an hour or so I'll send you the amendment.
David keeps his promise and sends the amendment in thirty minutes. Pete finds the amended Programme
Fee quite acceptable, signs the Amendment and sends it by fax to David