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101
During their stay at the hotel the participants of the Group Head a few talks with the hotel staff, that is
with the receptionist, waiters, chambermaids, operators etc. Here are some of the talks:
Participant:
Excuse me, is there any message for me, please?
Receptionist:
What's your room number, sir?
Participant:
It's four one two.
Receptionist:
Just a minute... Yes, Mr. Brown of Milton & Co telephoned you at three o'clock. And he
will call you 
at eight this evening. 
Participant:
Thank you for the message. 
Receptionist:
Welcome.
Waiter:
Would you like tea or coffee, madame? 
Participant:
I don't mind ... Tea, please.
Waiter:
Here you are.
Participant:
Thank you. May I also have some milk, please?
Waiter:
Yes, here you are. And if you wish some sugar it's
here on the table. Help yourself, please. 
Participant:
Thanks a lot.
Participant:
Excuse me, is this channel paid?
Chambermaid (making the room):
What's the number of the channel?
Participant:
It's ten.
Chambermaid:
No, it's not paid. Only Channel Twelve is paid.
Participant:
Thank you very much. And will you remove these
bags, please? 
Chambermaid:
If you don't need them I'll certainly remove them.
Participant:
Excuse me, how can I make a local call from my
room, please? 
Receptionist:
It's very easy. Dial 0 and then the number you want. But please note that all the calls are
paid. 
Participant:
Do you mean all calls in the London area? 
Receptionist:
Yes, that's a rule practically with every hotel in England.
Participant:
I see. When should I pay then? 
Receptionist:
Any time before you leave. 
Participant:
Thank you. I'll do that by all means. 
Participant:
Operator? Good morning? How can I call Moscow?
Operator:
Do you mean a long distance call?
Participant:
Yes, Moscow, Russia.
Operator:
Dial 0 then..... and then your number in Moscow.
Participant:
Thank you very much.
Operator:
You are welcome.
Participant:
Will you call me at 6 o'clock tomorrow morning?
Operator:
What's your room number, madame?
Participant:
Four three seven.
Operator:
Good. Don't worry. Have a good sleep.
Words and expressions
staff
штат сотрудников, персо
нал
hotel staff
персонал гостиницы
chambermaid
['
emb
meid
]
горничная
operator
телефонист
tea
чай
milk
молоко
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